Who we are

Suggested text: Our website address is: https://rainskincare.in.

PRIVACY POLICY RAIN SKIN CARE.

This Privacy Policy explains what personal data we collect through the Site, how we use and share that data, and your choices concerning our data practices.

By providing us with your data when using the Site, you agree to the practices described in this Privacy Policy. If you disagree with this Privacy Policy, please do not access or use the Site. Before submitting personal data to Pilgrim through the Site, please review this Privacy Policy carefully, and contact us at hello@rainskincare.in if you have any questions.

Information We Receive From Your Use of the Site:

When you visit, use and interact with the Site, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit our Site, peak hours of visits, which page(s) are visited on our Site, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access and visit our Site (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and Site-navigation pattern. In particular, the following information is created and automatically logged into our systems:

Log Data:
Your browser automatically sends information (“log data”) whenever you visit the Site. Log data includes your Internet Protocol (“IP”) address (so we understand which country you are connecting from when you visit the Site), browser type and settings, the date and time of your request, and how you interacted with the Site.

information from cookies, pixel tags and other technologies:
The Website uses temporary cookies to store certain data (that is not sensitive personal data or information) that is used by us and our service providers for the technical administration of the Website, research and development, and for administration. In the course of serving advertisements or optimizing services to you, we may allow authorized third parties to place or recognize a unique cookie on your browser. We do not store personally identifiable information in the cookies.

We do not exercise control over the sites displayed as search results or links from within its services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you, for which we are not responsible or liable. Accordingly, we do not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor do we guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by us of the website, the website’s provider, or the information on the website. We encourage you to read the privacy policies of that website.

Device information:
Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.

Usage information:
We collect information about how you use our Site, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency and duration of your activities.

To process your orders.
This includes aspects such as processing your payments, dispatching products, tracking orders and providing you with related customer service, including communicating with you as necessary in connection with your orders. This processing is necessary to perform our contract with you.

How we use the information

We use your Personal Data for the following purposes:

As necessary for certain legitimate business interests, which include the following:

• To respond to your inquiries, comments, feedback or questions;
• To customize your browsing and shopping experience on the Site. For example, we use the information on your use of Site features, including information that we obtain through cookies and other technologies, to better understand your needs and interests in order to personalize your experience by presenting products and offers tailored to your interests (as explained above under “Information from cookies, pixel tags and other technologies”)
• To send administrative information to you, for example, information regarding the Site, and changes to our terms, conditions, and policies;
• To send administrative information to you, for example, information regarding the Site, and changes to our terms, conditions, and policies;

• To analyze Site usage and provide, maintain and improve the content and functionality of the Site. For example, we regularly fix bugs or User experience issues that may be tied to particular user accounts. We use cookies and other technologies to analyze how users interact with our Site. And that analysis can help us improve the Site;
• To conduct analytics to inform our marketing strategy and enable us to enhance and personalize the experience we offer to our users, including by creating User profiles to enable personalized direct marketing communications.
• If you ask us to delete your data and we are required to fulfil your request, to keep basic data to identify you and prevent further unwanted processing.

Marketing
We may contact you to tell you about services or products we believe will be of interest to you. You may opt-out of receiving such emails by following the instructions contained in each promotional email we send you or by updating your user settings. In addition, if at any time you do not wish to receive future marketing communications, please contact us at hello@rainskincare.in .If you unsubscribe from our marketing lists, we will continue to contact you via email regarding the provision of our Site and Products (i.e. to update you about your orders) and to respond to your requests.

Targeted Advertisements
We may display targeted advertisements based on Personal Data. Pilgrim does not provide any Personal Data to the advertiser when a User interacts with or views a targeted advertisement. However, please be aware that by interacting with or viewing an advertisement the third party that served the ad may make the assumption that you meet the targeting criteria used to display the advertisement.

Security

We take the protection of your Personal Information very seriously and have implemented various security measures to safeguard against loss, theft, unauthorized access, disclosure, copying, use, or modification of such information. 

We make every effort to ensure the accuracy and up-to-date nature of your Personal Information, and we understand the importance you attach to it. 

We have taken all reasonable measures and precautions to keep your Personal Information safe and secure and prevent any unauthorized access or misuse. Additionally, we provide you with the ability to review and edit your Personal Information.

Your Personal Information is kept behind secured networks and is accessible only by a limited number of persons with special access rights, who are required to maintain confidentiality. 

However, please note that we cannot guarantee the security of your Personal Information against all possible risks and will not be liable to you for any loss, damage (whether direct, indirect, consequential, or incidental), or harm caused by any unauthorized access or misuse of your Personal Information by a third party.

Please also notify us as soon as possible if you suspect any unauthorized use of your account or password.

Sharing and Disclosure of Information

In certain circumstances, we may share your Data with third parties without further notice to you unless required by the law, as set forth below:

• Vendors and Service Providers:
  To assist us in meeting business operations needs and to perform certain services and functions: providers of hosting, cloud services, and other information technology services providers; our payment processor; order management services; e-commerce platforms; rating and reviews platforms; email communication and customer support services (including live chat); web analytics, marketing, and digital advertising services Under our instructions, these parties will access, process or store Personal Data in the course of performing their duties to us.

Links to other websites

The Site may contain links to other websites not operated or controlled by RAIN SKIN CARE (“Third Party Sites”) , including social media services(such as Instagram, YouTube, Facebook, X). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact those sites directly for information on their privacy practices and policies.

Update your Information

If you need to change or correct your Personal Data or wish to have it deleted from our systems, you may contact us at hello@rainskincare.in. We will address your request as required by applicable law. 

Changes to the Privacy Policy

The Site and our business may change from time to time. As a result, we may change this Privacy Policy at any time and when we do we will post an updated version on this page unless another type of notice is required by the applicable law. By continuing to use the Site or providing us with information after we have posted an updated Privacy Policy, or notified you if applicable, you consent to the revised Privacy Policy and practices described in it.